OLOYEDE IMOLEAYO OLUWASEUN

Supported senior officers in the Office of the Chief of Staff by preparing critical documents and managing information flow, contributing to efficient governmental operations.

• Streamlined documentation processes by meticulously preparing minutes for high-level meetings, ensuring accurate record-keeping for official proceedings.
• Analyzed and interpreted complex data sets for senior officers, providing critical insights that informed strategic decision-making and policy formulation.
• Drafted and submitted official correspondence on sensitive matters, facilitating timely communication and administrative efficiency.
• Maintained comprehensive records and managed billing documents, ensuring compliance and enhancing accessibility of vital information.

Supported financial operations by maintaining accurate records, managing payables, and assisting with financial statement preparation, enhancing overall accounting efficiency.

• Managed comprehensive records of company assets and liabilities, ensuring accuracy for financial reporting and compliance.
• Streamlined accounts payable processes and meticulously reviewed income and expenses, contributing to improved financial accuracy and cost control.
• Assisted in the preparation of precise statements of financial position and income statements, supporting timely financial analysis.
• Executed accurate financial data entry and provided critical support for diverse accounting tasks, enhancing departmental operational efficiency.

Led a team of customer service representatives to resolve client complaints and maintain a positive service environment, significantly enhancing customer satisfaction.

• Resolved complex customer complaints efficiently, improving customer satisfaction and retention rates.
• Cultivated a positive and productive working environment for team members, fostering collaboration and enhancing overall team morale.
• Managed and mentored a team of customer service representatives, ensuring consistent delivery of high-quality support and achievement of service targets.

Ensured optimal functionality and security of ATM operations through diligent maintenance, cash management, and meticulous transaction reconciliation.

• Performed first-level maintenance and regular functionality reviews of ATMs, minimizing downtime and ensuring continuous service availability.
• Oversaw ATM cash balances, including loading and unloading within approved insurance limits, maintaining 100% operational integrity and security.
• Ensured daily cash drawer balances and reconciled all supporting documentation with cash receipts and client transactions, upholding financial accuracy and compliance.

Managed full-cycle accounting activities, including receivables, payables, and financial statement preparation, ensuring accurate financial records and compliance.

• Managed all accounting activities, including accounts receivable, payable, cash flow, and banking transactions, utilizing Sage 50 for accurate financial statement preparation.
• Efficiently handled daily cash operations, processed billing requests, and reconciled discount adjustments, ensuring balanced cash at sales close.
• Maintained data integrity and processed all sales and return transactions, ensuring comprehensive and accurate documentation for audit readiness.